Exchanges must be requested within 15 days of receiving your order.
Items must be returned in original condition, with all tags and packaging intact. We cannot accept items that have been worn, washed, altered, stained (including makeup), or carry any scent (e.g. perfume).
All returns must be approved before being sent. Unauthorized returns will be refused.
Exchanges are subject to stock availability and can only be made for items of equal value. If unavailable, store credit will be issued based on the original purchase price. We do not offer refunds.
Items purchased with discounts or during promotional periods are final sale and are not eligible for exchanges, refunds, or store credit.
To request an exchange, please contact: amaiaresort.th@gmail.com